For businesses already generating leads, the next step: converting those leads into paying customers, is critical. This process often involves the collaboration of both the marketing and sales teams, or in smaller businesses, perhaps a single person managing both roles. Understanding and segmenting your leads into Marketing Qualified Leads (MQLs) and Sales Qualified Leads (SQLs) can be the foundation of an effective digital sales funnel.
One of the main reasons businesses struggle with conversion tends to be insufficient lead qualification. Without a clear understanding of whether a lead is high-quality, marketing and sales teams can waste their time chasing prospects who may not be a good fit or provide sufficient value to your business. Fortunately, this problem is relatively easy to fix.
A great way to improve lead qualification is by implementing smarter qualification strategies, like a questionnaire or a survey early on in the sales funnel. These tools will not only provide value to potential customers but will also help your business gather valuable information to determine whether a lead is worth pursuing further.
Designing your questionnaire to help your customers gain immediate insights about their pain points and/or their challenges will provide immediate value to the customer. For example, your survey could help them articulate their business needs or pinpoint the scope of a particular problem as a result of answering your questions.
-Ask Strategic Qualification Questions
Within the questionnaire, you can ask strategic qualification questions by including a few targeted questions that help you gauge the lead’s potential and value, such as: "how big is your business?", "how large is your team?" or "what are the biggest challenges experienced in your sector?"
By embedding such questions into the funnelling process, you, as a business, can have a clearer picture of whether the lead aligns with your ideal customer profile. This approach not only saves time for your sales team but also enhances the customer’s experience. A well-designed questionnaire feels helpful and relevant to the customer while simultaneously giving your business actionable data.
Ultimately, a streamlined lead qualification process is the foundation for a successful digital sales funnel, allowing you to focus your efforts on the leads most likely to convert.